EuroGrand Casino Review

EuroGrand Casino Review

EuroGrand is a casino that has been around since 2006 and it has had a lot of mixed reviews over the years. There are a lot of options when it comes to casino games and slots on this website, but it is the payout rate that has people concerned.

With so many options when it comes to gambling online, it is understandable for you to be concerned about where you want to spend your time.

This review is going to highlight everything you need to know about EuroGrand casino to help you decide whether it is the best option for you.

EuroGrand Casino Top Features

  • Secure casino website with SSL certificate
  • Compatible with mobile devices
  • Live chat available for customer support
  • Live casino games available
  • Website is certified by Gaming Labs

EuroGrand Casino Negative Features

  • The software needs to be downloaded for access to live chat
  • A slow cash withdrawal process for winnings
  • A lot of restricted countries

Games And Software

A great place to start when trying to decide whether a casino website is right for you is looking at the games they offer. 

EuroGrand casino’s software is powered by Playtech which is a great name in this industry. 

This software can be downloaded onto your laptop or computer for instant access to EuroGrand’s gaming catalog and live chat.

There is also a flash version of this website that can be used to play online. This is a good option for those who do not want to or cannot download software onto your device.

This website is compatible with a range of mobile devices, but it does have a limited user experience. Without the software, you cannot use the live chat for customer support which will give you limited access to the customer care team.

There are over 70 different games to choose from on this website. Although this isn’t the largest number, there is still going to be something for everyone. 

Their games include:

  • Slots
  • Table games
  • Card games
  • Video poker

There are 13 progressive jackpot games and all of these offer large prizes.

EuroGrand Bonuses

A great feature of online casinos is the bonuses they offer to new players.

EuroGrand Casino offers a welcome bonus of 100% for up to £100 deposit or 50% for up to £1000. As well as this, new players will also be given 25 free spins for the slot game Cat Queen.

There are some limitations to this welcome bonus. You need to deposit a minimum of £10 before you can have access to this bonus. There are also wagering requirements for both the bonus and the free spins.

Payment Options

There is a great deal of payment and banking options for players on EuroGrand casino. 

This is a great feature for so many different players.

There are options to deposit and withdrawl using:

  • Visa
  • MasterCard
  • FirePay
  • Wire Transfer
  • ACH
  • Citadel
  • NET Teller

There are also more options for payments. These should be secure and safe to use, as the entire website has an SSL certificate.

Customer Service

There are two options when it comes to customer support on this website – live chat and email. These are good options in most cases, as they can help you get instant support when you need it most.

However, the live chat is only accessible to those who have downloaded the EuroGrand software onto their desktop or laptop. 

The email service can offer quick responses and most people have had their queries answered within one to two working days.

Gambling Licenses 

This casino website holds two very important gambling licenses.

It has been licensed by both the United Kingdom Gambling Commission and Gibraltar Gaming Comission. These are both very reputable companies that ensure that the casino is secure and safe for players.

GEO Restrictions

Unfortunately, EuroGrand casino has a lot of restricted countries including the United States. 

It can be accessed by players in the United Kingdom and some locations in Europe.

Trust Worthiness

EuroGrand Casino has seen a lot of mixed reviews over the years. The fact that it is fully licensed by two reputable companies and is SSL certified are good signs.

However, it does not hold a POGG Deposit Guarantee Seal and there are issues in prize withdrawal. 

Many people have complained about the length of time it takes for their prizes to be withdrawn. It has been reportedly linked to cPays Group which is an untrustworthy company in this industry.

Through this people have reported a lot of issues in terms of withdrawing their earnings. This is made worse by the fact it can sometimes be difficult to get in touch with the customer service team unless you have downloaded the software.