Roxy Palace Casino is a London-based website that was founded in 2002.
This means it has a lot of years under its belt and is a reputable website.
Even though it has been online for over a decade, this website remains to be quite small. It does have a worldwide playing audience and this is expected to grow after it was bought by 32Red Group in 2015.
This review is designed to look at all features this casino website has to offer so you can decide whether it is a good option for you.
With so many casino websites to choose from, you don’t want to waste your time or money on the wrong one.
Roxy Palace Top Features
- Good catalog of casino games
- Both Download and Flash version available
- Certified by the UK Gambling Commission
- Uses Microgaming software
Roxy Palace Negative Features
- Not accessible in the United States
- A limited number of games in Flash casino
Games And Software
There is a great catalog of games available on this casino website. This is often a good sign of a reputable online casino, as it ensures there is going to be something for everyone.
Over 200 of the games on this website are powered by Mircogaming.
This is a brilliant developer in this industry and ensures that all games are responsive and high quality.
There is a great range of video slot games, which are the most popular in online casinos.
In terms of video slot games, there are some very popular names present on this website. This ensures there is going to be something for everyone.
Some of the most popular slot games on this website include:
- Emporer Of The Sea
- Playboy Online Slot
- Jurassic World
- Lost Vegas
Most of the games on this website are slot games, but that isn’t all it has on offer.
There is also a good range of:
- Jackpot games
- Roulette games
- Live Casino
If you want to have a more authentic casino experience, then you can play one of the 14 live casino games. These all feature real-life dealers who will talk you through the game and provide a realistic experience.
These games can be used on a range of devices depending on which version of the website you are using.
In order to have access to the full catalog of games on Roxy Palace, you do need to download the app onto your computer or smartphone.
Bonuses And Prizes
A good thing to consider when it comes to online casinos is the prizes and bonuses they offer players.
Most online casinos will offer a form of bonus to new players as an incentive to keep them playing. You are encouraged to either sign up to a casino website or download the app in order to get your hands on more bonuses.
New players on Roxy Palace can receive a welcome bonus.
This bonus is 100% for the value of up to £150.
As with all bonuses, there are some regualations. In order to get your hands on this bonus, you need to deposit at least £10.
There are also wagering requirements present.
New players can also receive 50 free spins with their first deposit. 10 free spins will be rewarded every 24 hours after your registration.
It is important that you read the terms and conditions of any bonus before making a deposit on casino websites.
This will inform you of the time limits there are as well as the restrictions you may face.
Payout And Banking Options
Roxy Palace do have a generous amount of banking options.
However, there are more deposit methods than there is withdrawal.
As this casino website is managed by 32Red, the payout speed follows their regulations.
This group normally pays out within 24 hours, but they do not operate on weekends. In these cases, payments can be delayed by up to 5 days.
There is a minimum withdrawal of $20.
The maximum withdrawal limit depends on how much you have won on the website. If you have won five times more than the total amount you have deposited over the lifetime of your account, then you are limited to $4000 per week.
There is a good range of banking options available, including:
- Credit and Debit cards
- Bank Transfer
This allows you to pick the most secure option based on the kind of accounts you have.
How To Use Roxy Palace
This casino website is quite easy to use, which makes it accessible to a range of different players.
The browser version of the website has a search bar that can be used to find any game you want. The entire website has a clear organization which is easy to navigate through.
The application version of this website is the best way to experience Roxy Palace.
This gives you access to even more games, including a lot more slot games.
If you are a mobile player, then this is a great website to use. The mobile app is very responsive.
It can be played on a range of devices through the app or through the browser.
Customer Support Services
Customer service is a very important part of gambling online.
This is how you can keep yourself secure and ensure that the whole process is enjoyable.
Luckily, the customer service on Roxy Palace is excellent. It is available 24/7 which means it can be accessed by players in a range of locations.
This is accessible through the live chat function, which can be found on both the flash and download version of the website.
The live chat is easily found through the ‘Help’ section of the website. It gives you instant access to the customer care team who can help resolve issues.
There is also a Freephone number that can be used by players in the United Kingdom if you’d rather speak to someone.
The email service is also very responsive and you can expect a reply within a few hours.
The licensing that a casino website holds is a very good indicator of how secure it will be to use.
Roxy Palace has licenses from reputable companies.
This website holds licenses from the United Kingdom Gambling Comission, the Malta Gaming Authority and the Gibraltar Gambling Commission.
In order to get a license from the United Kingdom Gambling Commission, websites need to meet certain areas of criteria.
These will prove that the website is secure, fair and safe to use.
Unfortunately, this casino website is not accessible to everyone.
It is restricted in a range of countries including Australia and the United States.
This website is accessible to players in the United Kingdom.
Roxy Palace seems to be quite a trustworthy website.
This is due to the fact it holds three licenses from reputable companies, including the United Kingdom Gambling Commission.
In order to get this license, casino websites need to be able to prove that they are fair and secure for players. This is a good sign and ensures that this casino is trustworthy.
Another good sign of this website is the fact it has a responsive customer service team.
This customer service also includes a live chat. This is a great feature we can be easily accessed from both the browser version and the app of this website.
Having a live chat gives you instant access to the customer care team, allowing all issues to be resolved easily.
The fact that this website also has a good range of banking options is a good sign of trustworthiness.
Roxy Palace is a good casino website for players in the United Kingdom.
It has a good range of casino games, including an extensive list of video slots and live dealer games.